Client Specialist - LAP

Summary

This position is responsible for assisting, training, and caring for head-injured adults at the Life Adjustment Program (LAP).

Job Specifications Department: 6275 - Life Adjustment Program
Location: The Bacon Campus
Wage Scale: 4
Reports to: Shift Supervisor
FLSA Status: Non-exempt
Revision Date: 2007-07-19T00:00:00
Contact Information

Contact information is unavailable at this time.

Desired Characteristics
Personality Traits
  • Outgoing personality
  • Patient
  • Compassionate
  • Willing and eager to learn
  • Open to a challenge
Skills & Abilities
  • Written/ and verbal communication
  • Ability to trouble shoot situations
  • Multi tasking
  • Prioritizing
Previous Experience
  • Health care
  • Brain injury experience
  • Hospital setting
  • Working with people with disabilities
Other
  • None
Full Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

Employee must have regular attendance/punctuality, be able to cooperate with others, and be completely honest.

Personal Care Provider:
1. Providing direct personal care and hygiene assistance to clients, following the assigned clients' individual Master Plans, (i.e., bathing, oral care, dressing and grooming). Conducting safety and well being checks on LAP clients.
2. Understanding and strictly following all applicable Hilltop, Life Adjustment Program, and state and federal rules, regulations, policies and procedures.
3. Completing required documentation within proscribed time lines; promptly, accurately, and legibly.
4. Providing behavioral guidance and intervention as required. (i.e., defusing anger).
5. Maintaining professional boundaries with all clients enrolled in any Hilltop program or residing at any of Hilltop’s facilities, all the while maintaining the dignity, confidentiality, privacy and rights of every client.
6. Maintaining professional behavior with co-workers and outside agencies.
7. Offering assistance to others when time allows.
8. Caring for client needs which may include such duties as cleaning client wheel chairs and walkers, doing laundry, and restocking supplies in apartments.
9. Attending team meetings and in-service training as scheduled.
10. Other duties as assigned.
Client Specialist – Supported Living: In addition to the duties listed above:
Assisting and administering medications as outlined by the Colorado Department of Public Health and
Environment, to include verifying the accuracy of medications administered, documenting, reporting
errors, and re-ordering medications as required.

SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required.

EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED), and three to six months related experience; or equivalent combination of education and experience.

ADDITIONAL SKILLS PREFERRED:
Education: State Medication Certification
Experience: 6 month successful employment with LAP
Special Skills: Psych tech certification or Brain Injury Certification

LANGUAGE SKILLS
Must be able to read and interpret documents such as safety rules, operating and maintenance instructions, as well as Hilltop and program specific policies and procedures. Must be able to write routine documentation as required. Must be able to verbally communicate effectively with clients and co-workers.

MATHEMATICAL SKILLS
Must be able to add and subtract two digit numbers, and to multiply and divide by 10’s and 100’s. Must be able to perform these operations using units of American money, weight measurements, volume measurement, and distance. Must be able to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY
Must be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Must be able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

MENTAL ABILITY
Oral comprehension, written comprehension, and the ability to write effectively are all required of this position.

CERTIFICATES, LICENSES, REGISTRATIONS
• CPR Certificate/First Aid Certificate
• Medication Administration Certification (QMAP)
• Certificate from Crisis Prevention Institute (CPI Training).

CLEARANCES
The following background checks are conducted by Hilltop Community Resources:
• Criminal background

EXPOSURE CATEGORY: [ 1 ] - Job tasks involve exposure to blood, body fluids, or tissue.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Mobility: Must be able to:
• Stand 50% of the time; sit 10% of the time; walk 40% of the time.
• Climb (ascends or descends ladders, stairs, scaffolding, ramps, etc., using feet and legs and/or hands and arms).
• Balance (maintaining body equilibrium to prevent falling when walking, standing, crouching, or running on narrow, slippery, or erratically moving surfaces).
• Stoop (bending body downward and forward by bending spine at the waist).
• Kneel (bending legs at knees to come to rest on knee or knees).
• Crouch (bending body downward and forward by bending legs and spine).
• Crawl (moving about on hands and knees or hands and feet).
• Reach (extending hand(s) and arm(s) in any direction).

Dexterity: Must be able to:
• Handle (seizing, holding, grasping, turning or otherwise working with hand or hands).
• Finger (picking, pinching, or otherwise working primarily with fingers).
• Feel (perceiving attributes of objects, such as size, shape, temperature, or texture, by touching with skin, particularly that of the fingertips).

Lifting:
• Must be able to exert up to 100 pounds of force to lift, carry, push, pull, or otherwise move objects.

Communication:
• Must be able to express or exchange ideas by means of the spoken word. Must be able to clearly communicate with others by way of the English language.

Hearing:
• Must be able to perceive the nature of sounds at normal speaking levels with or without correction. Must be able to receive detailed information through oral communication, and to make the discriminations in sound.

Taste/Smell:
• Must be able to distinguish, with a degree of accuracy, differences or similarities in intensity or quality of flavors and/or odors, or recognize particular flavors and/or odors, using the tongue and/or nose.

Vision: Must have the following vision abilities:
• Close vision (clear at 20 inches or less).
• Far vision (clear at 20 feet or more).
• Depth perception (Three-dimensional vision. The ability to judge distances and spatial relationships so as to see objects where and as they actually are.)
• Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).
• Color vision (ability to identify and distinguish colors).
• Field of vision (observing an area that can be seen up and down or right or left while eyes are fixed in a given point).

Physical effort:
• Very heavy work (position requires extremely strenuous physical work involving objects in excess of 100 pounds occasionally and/or in excess of 50 pounds frequently).

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Physical surroundings:
• 60% of time is spent indoors; 40% of time is spent outdoors.
• Occasionally exposed to physically and/or verbally aggressive clients.
• The noise level is usually moderate.